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Re: Item Assignment Block is not visible in web UI Service Request

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Hi Rashmi,

 

As Maddy mentioned below check the status profile which you have assigned to the transaction type, if you assign a status profile to the transaction type you can get all the user statuses

 

Untitled1.png

You can define the status in the customization node as shown below and assign the same above

 

Untitled2.png

Kind Regards

Atul


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