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Re: Incoterms copied wrongly from order to Invoice

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Dear,

 

Want to know whether in Invoice, Incoterms is copied from Order or Customer master.

 

Incoterm in Customer: EXW

 

Incoterm in Order header: FCA

Incoterm in Order Item: FCA

Incoterm in Invoice header: EXW

 

I can say check two things in your system .

 

1. If you had Delivery check in Header Level in Shipment Tab ( We can change manually here then this shall copied into Billing ) .

 

2. If you have not Delivery Document then only If you have Order and Invoice then I am sure you are using any User Exit as to get the Incoterms from Customer Master level to Invoice level why because some time user might have change this Incoterm in Sales Order Level thats why some companies would use User exit for this to get the Incoterm from Master Level to Invoice Level as the First Preference .

 

If you have any doubts please let me know .

 

Thanks,

Naren


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